WHAT ARE THE DETAILS?
Once a week, we will gather 4 and 5 star reviews from your customers, publish them online using email addresses from your database and respond on behalf of your business.
Why are Online Reviews important?
85% of consumers are satisfied once they have read up to 10 online reviews for a local business. It is optimal for your most recent reviews to be positive and fresh.
Why is Responding to Online Reviews important?
78% of consumers say that hearing from management about their reviews makes them believe the business cares more about them? Responding to reviews increases your search engines visibility; especially for localized searches. When Google ranks a business, it looks specifically at the volume and nature of reviews, as well as the consistency in responses. Online interaction with customers is beginning to hold the same weight as interacting with them in person, if your review response is insincere your customer will notice. By sharing gratitude and acknowledgment, you expand your community and deepen its loyalty.